Shipping & Returns
SHIPPING
Shipping rates are based on package weight, with small, medium, and large options. If you have questions, feel free to get in touch.
The Remarkable Chocolate Co. reserves the right to adjust shipping costs due to technical errors. We will notify customers via email or phone if this occurs.
All orders ship via ground transportation and should arrive within 3 days of confirmation.
We cannot deliver to PO Boxes, APO Military addresses, or outside of New Zealand.
The Remarkable Chocolate Co. is not responsible for misuse, mishandling, or carrier-related issues.
RETURNS
We’re here to ensure you have a remarkable experience. If you’re not satisfied with your purchase, please contact us so we can help resolve the issue.
To return a product, mail it to:
Sweet Moments Group
683 Whangaparaoa Road,
Stanmore Bay,
Auckland 0932,
New Zealand