Terms & Conditions

Terms and Conditions
Last Updated: November 2024

Overview

This website is operated by Remarkable Chocolate. Throughout the site, the terms “we,” “us,” and “our” refer to Remarkable Chocolate. By accessing this website and/or purchasing from us, you agree to be bound by these Terms and Conditions (“Terms”). These Terms apply to all users, including browsers, customers, merchants, and content contributors.

Please read these Terms carefully. If you do not agree to them, you must discontinue use of the site.

Any updates to these Terms will be posted here. Continued use of the site after updates constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., providing the platform for our e-commerce services.

1. Online Store Terms

By using our site, you confirm that you:

  • Are at least the age of majority in your location or have parental consent.
  • Will not use our products for unlawful purposes.
  • Will not transmit malicious code.

Any breach of these terms may result in termination of your access to our services.

2. General Conditions

We reserve the right to refuse service to anyone at any time. Your data, excluding credit card information, may be transferred unencrypted for technical purposes. Credit card information is always encrypted during transfer.

You may not reproduce, copy, or exploit our service or its content without express permission.

3. Accuracy of Information

The content on our site is for general information purposes and may not always be accurate, complete, or current. Relying on this material is at your own risk.

We may update content but are not obligated to do so. It is your responsibility to monitor changes to the site.

4. Modifications to Services and Pricing

  • Prices and services are subject to change without notice.
  • We may discontinue or modify services at any time without liability to users.

5. Products and Services

  • Some products are exclusively available online and may be subject to return or exchange according to our Return Policy.
  • Product descriptions and images are as accurate as possible, but variations may occur.
  • We reserve the right to limit product sales by region, person, or order.

6. Accuracy of Billing and Account Information

You agree to provide accurate and current information for all transactions. We reserve the right to refuse or cancel orders, especially if deemed fraudulent or intended for resale.

7. Optional Tools

We may offer access to third-party tools “as is” without warranties or liability. Use of these tools is at your discretion and subject to the third-party’s terms.

8. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of these sites. Use them at your own risk.

9. User Submissions

By submitting comments or suggestions, you grant us the right to edit, publish, and use them without obligation. Your submissions must not violate laws or third-party rights.

10. Personal Information

Your submission of personal information is governed by our Privacy Policy.

11. Errors and Omissions

We reserve the right to correct any errors or inaccuracies on our site, including pricing and product descriptions. Orders may be amended or canceled if based on incorrect information.

12. Prohibited Uses

You may not use the site for:

  • Illegal purposes.
  • Harassment, defamation, or discrimination.
  • Transmitting harmful or malicious code.
  • Collecting personal information unlawfully.

Violations may result in termination of access.

13. Disclaimer of Warranties and Limitation of Liability

Our services are provided “as is” without guarantees of uninterrupted or error-free performance. Remarkable Chocolate is not liable for any damages resulting from the use of our services, except as required by law.

14. Indemnification

You agree to indemnify and hold Remarkable Chocolate harmless against claims arising from your use of the site, breach of these Terms, or violation of any laws.

15. Governing Law

These Terms are governed by the laws of New Zealand.

16. Contact Information

For questions about these Terms, please contact us at hello@remarkablechocolate.com